The hospitality industry has unique requirements when selecting a voicemail system for guests and staff. Guests expect hotel voicemail to work like any other voicemail they use day-to-day, and hotels need to find a balance between managing the short-term nature of this service while providing staff a fully-featured messaging system.
T3main's hospitality solution allows hotels to provide an affordable and cutting-edge voicemail system for their guests and staff. The T3main seamlessly integrates with a wide variety of Property Management Systems (PMS) and can work with any TDM or SIP-based PBX, supporting virtually any phone system. Hotels can further customize their offering by utilizing T3main's building blocks approach to add features such as unified messaging, automated attendant, speech recognition, speaker verification and voice transcription.
T3main Hospitality Features
The T3main supports the following Hospitality features:
- Guests can set, modify and cancel their own wake up calls
- Guests can retrieve room messages from any phone on our off the property
- Guests can access voicemail and fax messages through a Web browser
- Front desk can retrieve new messages for a guest
- Front desk can retrieve messages for a guest that has checked out
- Staff has access to a fully-featured voicemail system
Technical Requirements
The T3main is a certified Guest Service System (GSS) partner with Comtrol's Lodging LinkŪ product. Hotels can connect to T3main voicemail through Lodging Link using RS232 communication port or through a network using UDP.
The T3main supports the following PMS features:
- Check In
- Check Out
- Room Move
- Room Swap
- Language
