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Since the proliferation of handhelds and text messaging employees can be reached in an instant. With this increase in accessibility employees often voice concern over the ease of accessing voicemail. In certain less-than-perfect environments, such as a noisy location or while in a meeting, it can be difficult to retreive and listen to a voicemail message. And while unified messaging allows you to see in your inbox that a voicmail message is waiting for you, it may be difficult to listen to it immediately.
Helping voicemail fit into this world of text-based communication is T3 Telecom Software's voice-to-text feature, T3vT, an add-on to the T3main platform.
T3vT converts voice messages to text allowing you to read voice messages through your email inbox, handheld device, or IM client. With T3vT you can easily scan your voice messages without having to navigate through voicemail options, quickly accessing time-sensitive messages. You can also have the content of a voicemail sent to you in a text message so you know when a message comes in even if you can't access voicemail or email. And in certain environments reading your voicemails may be the only way you can access critical information.
T3vT also allows you to use "call record" functionality to record a conversation between two callers, have it transcribed and sent to your email inbox.
When your voice mails or phone conversations are converted to text you can archive, search, copy and print them as you would any email. And since T3vT is fully integrated with the T3main platform, you still receive the file of the recorded message in your email inbox.
T3vT BENEFITS
- Receive urgent messages almost immediately through a fully automated transcription service
- Read voicemails through a variety of applications and devices
- Have all important information, such as callback number, already transcribed
- Enhance message management - voicemails and phone conversations can be easily referenced, stored, indexed or forwarded
- Access critical messages without having to navigate through voicemail menus
T3vT FEATURES
- Transcribed message is sent to email as a text-based attachment, and as a text message to a mobile device or IM client.
- Receive a transcribed message of your telephone conversation when you use "call record."
- T3vT can be selectively enabled for specific users.
- Continue to receive voicemails as an audio attachment, and maintain immediate synchronization of email and voicemail as T3vT is synchronized with T3main unified messaging functionality.
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